Click OK when prompted.ĭuo error: Looks like something went wrongĭuring Microsoft sign in, you may encounter this error: Select all the search results and either hit Delete or right-click and select “Delete Items”.
Select the login Keychain, then click on the search box in the upper right and type in Microsoft.
Open the Utilities folder on your Mac, by switching to the Finder, clicking on Go -> Utilities.To avoid deleting all browser cookies, you can just delete cookies with the following names: Deleting browser cookies:ĭeleting browser cookies is highly dependent on which browser you are using, so we can’t give you detailed directions on that, but you should be able to easily find directions online.
Solution: Delete cached credentials and browser cookies. Where they are stored is not well documented and will vary depending on your device platform, so the solutions here are unfortunately generic. In a variety of scenarios, these stored tokens can become a source of issues. To reduce the number of times you have to sign in to Microsoft products an identity token, refresh token or browser cookie may be stored on your device. Corrupt or incorrect identity token or stale browser cookie Solution: If your account has been disabled or deleted, there is a documented solution. You can check to see if your account has been disabled. NETID Active Directory and UW Azure AD user accounts are subject to a lifecycle process which disables and deletes inactive accounts.
This page is part of the Azure AD authentication troubleshooting guide - specifically the known problems and solutions page. You may be experiencing sign in or access issues related to Office 365 or other applications which leverage the UW Azure Active Directory (Azure AD).
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